Last Updated: October 25, 2025
These Terms of Service govern your use of Kinetically AI services, operated by Lab 1113, LLC. By accessing or using our services, you agree to be bound by these terms.
"Company," "we," "us," or "our" refers to Lab 1113, LLC, doing business as Kinetically AI.
"Services" refers to all AI automation services, voice AI agents, lead capture systems, workflow automations, and related services provided by Kinetically AI.
"Client," "you," or "your" refers to the individual or business entity accessing or using our Services.
"Agreement" refers to these Terms of Service and any applicable service agreements.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
Kinetically AI provides:
Specific services, features, and capabilities will be detailed in individual service agreements or statements of work.
As a Client, you agree to:
Service fees will be specified in individual proposals or service agreements. Unless otherwise stated:
We strive to provide reliable, high-quality services. However, we do not guarantee uninterrupted or error-free service. The Services are provided "as is" and "as available."
We may perform scheduled maintenance and updates, which may temporarily affect service availability. We will provide reasonable notice of scheduled maintenance when possible.
All software, technology, designs, documentation, and materials provided by Kinetically AI remain the exclusive property of Lab 1113, LLC and its licensors.
You retain ownership of your business data, customer information, and content provided to us. By using our Services, you grant us a limited license to use this information solely for the purpose of providing the Services.
Upon termination of services, we will return or destroy your data as specified in your service agreement and our Privacy Policy.
Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of the business relationship. This includes business strategies, customer data, pricing information, and technical implementations. Confidential information may be disclosed only as required by law or with written consent.
To the maximum extent permitted by law, Lab 1113, LLC shall not be liable for:
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amounts paid by you to us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Lab 1113, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or regulation; or (d) your violation of any rights of a third party.
Unless otherwise specified in your service agreement:
Our Services may integrate with or rely upon third-party platforms, tools, and services. We are not responsible for the availability, functionality, or terms of service of any third-party providers. Your use of third-party services is subject to their respective terms and privacy policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Services will meet your specific requirements, achieve any particular results, or be error-free, secure, or uninterrupted.
You are responsible for ensuring your use of our Services complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and any industry-specific regulations applicable to your business.
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, or through the courts located in Ohio, as we may elect.
These Terms, together with any applicable service agreements, constitute the entire agreement between you and Lab 1113, LLC regarding the Services and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms of Service, please contact us:
